Tuesday, November 3, 2009

Going Postal

In Munich there are fewer more well known brands than Deutsche Post - present all over Germany. Little did I know that they were present all over the world. In fact, they are the world's largest logistics group. Headquartered in Bonn, Deutsche Post has 470,000 employees in 220 countries. It has leveraged its monopoly business as the only German mail carrier (70 million letters delivered per day), and has expanded agressively since privitization in 1995. Since then, it has acquited industry giants DHL and Airborne Express, among many others. Now the company manages three distinct brands: Deutsche Post, DHL, and Postbank, their financial division. But back to the title of my post...our experience has been a bit of a nightmare when it comes to everyday engagements with the Deutsche Post. I'm afriad the local post is the same everywhere in the world.